The FIOR & GENTZ Webshop
The webshop has been entirely updated in March 2023 and designed to be more interactive. In addition to a more harmonious interface, more implemented pictures and descriptive videos, it became significantly more user-friendly than its predecessor. For example, the layout of the “orthosis shoes” and “therapeutic shoes” sections has been redesigned and various filter options have been added to make it much easier for you to search for specific products. The previous version is no longer available.
Due to the changes, the login procedure was also modified. You will need a new password to log in to the website, the webshop and the Orthosis Configurator. The next section explains how to create a new password.
New Login
If you visit the FIOR & GENTZ webshop, the website or the Orthosis Configurator, you will need a new password. You can use this password for all FIOR & GENTZ internet platforms. In order to create a new password, click on "Login" in the upper right corner of the screen as usual.
Then, continue as follows.
Click on Login.
Click on Please note that you have to create a new password once
Enter your customer number in order for the password reset link to be sent to the e-mail address stored in your customer account.
Click on the confirmation link in the e-mail.
Create a new password (at least 8 characters) and confirm.
After that, you can log in to the webshop, the website and the Orthosis Configurator with your customer number and your new password.
If you want to log in to the website or the Orthosis Configurator, you will be redirected to the central password management of the FIOR & GENTZ webshop by clicking on "here". As soon as you have created the new password there, you can also log in to the website and the Orthosis Configurator with this password.
If you have any further questions about logging in or the webshop in general, you can, as always, contact the FIOR & GENTZ head office in Lüneburg. Our In-house Customer Service will be happy to help you. Phone: +49 4131 24445-0
We still wish you a pleasant shopping experience in our webshop!